Contact UsWe do our best to respond to your question as quickly as possible but sometimes it might take longer than expected. We’ll respond during normal business hours (Monday – Friday, Pacific time). Pre-Sales QuestionsIf you’re interested in purchasing a template but couldn’t find an answer to your question on our themes page or FAQ page, just use the form here. Technical SupportWe are happy to answer any questions related to setting up and configuring our templates so that you get everything working properly, though hopefully the steps in the FAQ should guide you well. Please keep in mind that we can’t provide ongoing support for integrating your template to an API, or customizing features, as the scope of these is too varied. Those items are your responsibility. Customization and Development QuestionsWe offer template customization and full app development! If you are interested, please check out our customization page for more details, then send us an email. Account SupportIf you know your login and just forgot your password, go to the login page and click “Lost your password?” and we will automatically email it to you. If you are experiencing issues downloading your files or are unable to retrieve your order item, please use the form and include your order number or email address used to place your order. We’re happy to help! Partnerships or General Business QuestionsAnything pertaining to partnerships or other general business questions should be sent to contact@myapptemplates.com. |