We do our best to respond to your question as quickly as possible but sometimes it might take longer than expected. We’ll respond during normal business hours (Monday – Friday GMT +10:00).

Pre-Sales Questions

If you’re interested in purchasing a template but couldn’t find an answer to your question on our themes page or FAQ page just use the form here.

Technical Support

We are happy to answer any questions related to setting up and configuring our templates so that you get everything working properly, thought hopefully the steps in the FAQ should guide you well :) Please keep in mind that we can’t provide ongoing support for integrating your template to an API, or customising features, as the scope of these is too varied. Those items are your responsibility.

Customization and Development Questions

If you are interested in template customisation or full app development checkout our customization page for more details, then send us an email. Please include the info we request on the customisation page. Thanks :)

Account Support

If you know your login and just forgot your password, you can use our “forgot your password” tool to automatically email it to you.

If you are experiencing issues downloading your files or are unable to retrieve your order item please use the form and include your order number or email address used to place your order.

Partnerships or General Business Questions

Anything pertaining to partnerships or other general business questions should be sent to us at the email contact@myapptemplates.com

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